Terms of service - Drivers

The Muvment driver app is part of Muvment, operated by Autogirl Limited ("Muvment", "we", "us"). By logging in and using the app, you agree to these terms of service and to the driver handbook. If you do not agree, do not use the app. These terms are in addition to, and do not replace, your employment or engagement agreement with Muvment.

• You must be at least 18 years old.
• You must hold a valid driver license and any permits required to operate the assigned vehicle.
• You must be engaged by Muvment as a professional driver and have an account created for you by the operations team.
• You must use a device that meets the app requirements (iOS 14 or later, or Android 10 or later).

• Driver accounts are created by the Muvment operations team. There is no self-registration.
• Your account is personal to you. Keep your login details secure and do not share them or let anyone else use your account.
• You are responsible for activity that happens under your account. Tell us immediately if you believe your account has been accessed without permission.
• Your name, contact details, and bank details are managed by Muvment and shown in the app as read-only. Contact the operations team to correct them.

The app is a work tool that manages the trip lifecycle from assignment to completion. It lets you view assigned trips, complete guided pre-ride and post-ride vehicle inspections, navigate to pickups, track your work hours, submit payment requests, and view your trip history. Trips are assigned to you through the Muvment admin panel. You cannot self-assign, bid for, or reject trips through the app.

• Complete the pre-ride checklist honestly and in full before starting a trip, including all required vehicle photos, the odometer reading, and the fuel level.
• Capture your driver selfie as required so we can confirm who is operating the vehicle.
• Start a ride only at or after the scheduled pickup time, and end it accurately when the trip is complete.
• Complete the post-ride checklist at handover so the condition of the vehicle is properly recorded.
• The information and photos you submit form the official record of each trip and vehicle handover. Submitting false or misleading records is a serious breach of these terms.

As a Muvment driver you represent the brand and are held to our standard of discretion, safety, and service. You agree to:

• Follow all operational procedures in the driver handbook, including reporting, punctuality, presentation, and fueling protocols.
• Be punctual. Muvment treats lateness seriously, and you should aim to arrive ahead of the scheduled pickup time.
• Drive safely and lawfully at all times, obey speed limits, and never use a handheld device while the vehicle is in motion.
• Treat clients with courtesy and respect their privacy and confidentiality.
• Keep the vehicle clean, roadworthy, and ready for service.
• Communicate with the operations team through approved channels when required, for example when extra time on a trip begins.

The following are strictly prohibited and may lead to formal queries, financial penalties, or termination under the three-strike policy and driver handbook:

• Falsifying, skipping, or manipulating inspections, photos, odometer readings, or fuel levels.
• Running offline or undocumented trips.
• Soliciting or begging clients for money, tips, or personal favors.
• Driving under the influence of alcohol or any substance, or failing an alcohol test.
• Distracted driving, unsafe driving, or traffic offenses.
• Rudeness or misconduct toward clients or staff.
• Sharing your account, tampering with the app, or attempting to bypass its controls or security.
• Using client information or anything seen or heard in the vehicle for any purpose other than performing the trip.

• The app lets you submit requests for eligible payments, such as extra hours. It does not itself process or guarantee payment.
• Requests move through review (pending, in review, approved or rejected) before any payment is made, and are paid according to Muvment policy.
• Allowances and reimbursements are governed by the driver handbook. Submit requests accurately and with any required evidence, such as receipts for tolls or airport fees.
• Submitting false, inflated, or duplicate payment requests is a breach of these terms and may result in disciplinary action.

You are responsible for the assigned vehicle while it is in your care. The inspection records you capture in the app document the condition of the vehicle at each handover and are used to resolve disputes. You must report any damage, fault, or incident promptly. Responsibility for damage, penalties, and related costs is handled in line with the driver handbook.

Muvment serves clients who value privacy. Anything you see, hear, or learn about a client, their identity, destination, or business is strictly confidential. You must not repeat, record, or share it, and you must not share operational or client information from the app with anyone outside Muvment. This obligation continues after your engagement ends.

• The app needs camera access to capture vehicle photos and your selfie, and location access to tag inspection photos and provide navigation. Without these permissions, you may not be able to complete trips.
• You are responsible for maintaining a compatible device and an active data connection. Any data allowance provided by Muvment is governed by the driver handbook.
• Keep the app updated to the latest version so it works correctly and securely.

The Muvment driver app, including its design, content, and software, is owned by Muvment and its licensors and is protected by law. You are granted a limited, non-exclusive, non-transferable right to use the app solely to perform your duties as a Muvment driver. You may not copy, modify, reverse-engineer, resell, or otherwise use the app outside this permitted purpose.

The app is provided on an "as is" and "as available" basis. While we work to keep it reliable, we do not guarantee that it will always be available, uninterrupted, or error-free, or that navigation and estimated times provided through third-party services will always be accurate. You remain responsible for driving safely and lawfully and for using your own judgment on the road, regardless of what the app shows.

To the extent permitted by law, Muvment is not liable for indirect, incidental, or consequential losses arising from your use of, or inability to use, the app, including issues caused by device faults, connectivity problems, or third-party services. Nothing in these terms limits any liability that cannot be limited under applicable law, and nothing here affects your rights under your engagement agreement with Muvment.

We may suspend or disable your access to the app if you breach these terms or the driver handbook, if your engagement with Muvment ends, or where needed to protect drivers, clients, vehicles, or the service. Disciplinary matters, including the three-strike policy and any financial penalties, are handled in line with the driver handbook. You may stop using the app at any time and can request account deletion as described in the privacy policy.

These terms are governed by the laws of the Federal Republic of Nigeria. Any dispute relating to the app or these terms will be handled in line with your engagement agreement with Muvment and, where relevant, resolved by the courts of Nigeria.

We may update these terms from time to time as the app, our policies, or the law change. When we make material changes, we will update the "last updated" date and, where appropriate, notify you in the app. Continuing to use the app after an update means you accept the revised terms.

If you have questions about these terms, contact us at support@muvment.ng, or reach out to the Muvment operations team through the channels provided to you.